Customer Support

With over ten years’ experience, China Discovery has been getting better known about our dear customers and we are trying to solve everything about your China tours. Here, we’ve collected many frequently asked questions about documents, booking, itinerary, tour guide & driver, transfer, accommodation, dining, etc. Check the general answers to the questions for your reference. If you have got questions on your own, please feel free to use the “Ask A Question” form and tell us your ideas.

• WHY CHOOSE US
• HOW TO BOOK
• PAYMENT INSTRUCTION
• TERMS AND CONDITIONS

• 

  Why Travel with chinatoruktour ?

  
  100% Tailor-made
   

  "Share, learn , and  enjoy !". All we want to do is to insure that you can enjoy a wonderful and enjoyable China vacation!

  •  1. Your entire holiday is designed according to your requirements.
  •  2. Explore your interests at your own speed.
  •  3. Select your preferred style of accommodation.
  •  4. Create the perfect trip with the help of our specialists.

   

  First-hand expert knowledge
   

  Since we are based in China, so all of our specialists are familiar with the regions you will be visiting. They can give you the latest advice and news, then help you customize an unique China tour.

  •  1. All our specialists have travelled extensively or lived in their specialist regions.
  •  2. The same specialist will handle your trip from start to finish.
  •  3. Make the most of your time and budget.
  •  4. A excellent tour guide will make your China tour an amazing experience. He can help you learn about China well and enjoy your time in the best way.

  •  5. Make the difference between a good trip and an outstanding one.
  •  6. Hand picked by us or our local partners as the best available.
  •  7. Offering more than just dates and names, they strive to offer a real insight into their country.

  
  Fully Protected
   

  From the first inquiry to the end of your vacation, your safety, privancy will be fully protected by us.

  •  1. We buy travel insurance for every our guest.
  •  2. Fully protect your private information, such as email, phone, etc.
  •  3. 1-on-1 service to ensure you can reach us all the time.

  
  Price & Value
  
  We believe an unforgettable travel experience doesn't have to be expensive; that's why we continually strive to offer the most competitive prices around. Because our grassroots approach provides a more affordable way to travel, we're able to deliver the adventure of a lifetime at a fraction of the cost.

  
  
  We pay attention to details
  
  Remember? Our mission is to deliver you a delighted and worry free China vacation, so we pay attention to the smallest of details to ensure you that you end up with the authentic experience that you will remember forever. Our care in putting all the details in place really shines through.

  
  Transportation
  
  Safe and clean! We do handle with all your transfers and transportation in China. With our comfortable and safe private transportation, your tour will be more relaxing and less tiresome, keeping you in the best spirits to make the most of your experience in China. In every China destination visited, your vehicle is air conditioned, clean, and expertly maintained. Your private driver is licensed, insured, and very experienced.

  
  Accommodations
  
  Comfortable stay, convenience for sightseeing! Despite the level of luxury you prefer, our hotels are well located, clean, and safe. As accommodations could be one of the major determinants to your experience, we are very careful in selecting the hotels for your tour. Our options will provide you with the most authentic experience possible and will always reflect the local character and spirit of your discovery trip.